Complaints

YOUR complaints

Download the complaints management form here, fill it in and send it to us for support via the address reclamationssn@coris-bank.com Your complaints are also admissible through the channels below:
  • Call: +221 33 823 88 88
  • Email to reclamationssn@coris-bank.com
  • Physical mail: 26 Avenue Jean JAURES x Avenue PEYTAVIN, Immeuble Prévoyance Assurance, Dakar (SENEGAL) - BP 1431 and throughout the branch network
  • You can also fill in the fields of the form below to send us your complaints directly.

The processing time is a maximum of 30 days.


Enter the first 4 and last 4 digits of your card